Updated on 10/07/2025
At SpingTree.com, your privacy and trust are central to everything we build. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure responsible, transparent, and secure data handling.
When you register or use our services, we may request details such as your name, phone number, email address, address (when required), and payment information. These details allow us to deliver services, communicate effectively, and meet legal requirements.
We also automatically collect non-personal technical information including:
We use Google Analytics to better understand website interactions and improve user experience.
Your information helps us:
We do not share your personal information unless necessary for service delivery (e.g., payment gateways) or required by law. Sensitive data is encrypted and protected using SSL and modern security standards.
Cookies help SpingTree.com provide a smoother, faster, and more personalized browsing experience. These small text files do not store personally identifiable data such as your name or email.
We use two types:
When you visit SpingTree.com, our system automatically records technical details such as IP address, browser type, operating system, timestamps, and pages visited. These logs help us analyze trends, improve services, and ensure security.
Log data is not connected to personally identifiable information. However, in rare cases involving suspicious activity, IP tracking may be used to protect our system.
You may subscribe or unsubscribe from our newsletter anytime. We typically send newsletters twice a month. To stop receiving promotional SMS messages, you may raise a support ticket.
We use trusted tools such as Google Analytics purely for anonymous usage insights. SpingTree follows a strict no selling, no renting, no trading policy for user data.
All data collected remains for internal optimization and service enhancement only. No personally identifiable data is shared with third-party marketers.
You can access and update your information anytime through your client dashboard. For corrections, raise a support request and we’ll verify your identity before updating.
Your data is safeguarded using SSL encryption, firewalls, and server-level protection. While we maintain strong security, no system can guarantee absolute protection.
We retain your data for the duration of your subscription and up to 90 days post-cancellation. Certain records (such as invoices & financial data) may be stored for 5–7 years to meet legal and tax obligations.
We work with trusted service providers such as Razorpay, Paytm, PayPal, and others for payment handling. These platforms have their own privacy policies, which apply once you leave SpingTree.com.
All payments are securely processed through third-party gateways. SpingTree does not store or access your card or banking details.
Your transaction is encrypted and compliant with global PCI-DSS standards. We receive only minimal payment confirmation data (e.g., status, transaction ID) for order processing.
Our website may contain links to external websites. SpingTree is not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.
We may update our Privacy Policy occasionally. Major changes will be highlighted on the website or emailed to users.
We may disclose information when required by law or when necessary to comply with government or law-enforcement requests in India.
Any disclosure is made only after verifying the legitimacy of the request, ensuring compliance with Indian law.
SpingTree uses WhatsApp Business API and other official WhatsApp communication tools to offer support, send service updates, and assist users with onboarding or technical queries. These interactions may include automated messages, verification prompts, support replies, and important account-related notifications.
When you initiate a conversation with us through WhatsApp, or consent to receive WhatsApp updates, the following information may be processed:
All WhatsApp communication is handled through the official WhatsApp Business API or approved service providers. This ensures encrypted, secure, and compliant message delivery between you and SpingTree.
We do not share your WhatsApp data with advertisers or unrelated third parties. Data exchanged on WhatsApp is used strictly for:
You may opt out of WhatsApp communication at any time by messaging STOP or by contacting our support team through email or dashboard.
Use of WhatsApp is governed by WhatsApp’s own Privacy Policy and Terms of Service. We recommend reviewing their policies for additional clarity on how WhatsApp processes your data.
For questions or concerns regarding this policy, reach out via our support system
or contact us at:
legal@spingtree.com
